This was a quilt that I was commissioned to make last year for Steve's birthday.
He had purchased the Civil War panel kit at a local quilt show some years back. His girlfriend snuck the kit out of the house and brought it to me for a birthday surprise.
The one thing I didn't think of or anticipate was that the blocks with the Civil War scenes could start to droop after hanging. So I let Steve know that I thought I should add quilting inside each scene to prevent drooping within the blocks.
I bring this up as today's tip. Be honest with your customers. We are human and we all make mistakes or learn of better ways to improve our quilts. I feel it is also our part to educate and help others with their quilts. So even though, the customer had already taken the quilt home, I contacted him and recommended additional work on the quilt at no cost to the customer.
Steve dropped off the quilt and I added quilting to the six large scene blocks, using monopoly thread.
Steve returned to pick up the quilt and was going to order a magnetic quilt hanger.
Today I received the above picture with the attached note:
Yours in quilting,